Terms of Service

Effective Date: August 2026

1. Acceptance of Terms

By accessing or using the website at elderwellcare.com (the "Site") operated by ElderWell ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Site.

2. Medical & Professional Disclaimer

Not Medical Advice:

The information provided on this Site is for general educational and informational purposes only. It is not intended to be a substitute for professional medical, psychiatric, psychological, or behavioral health advice, diagnosis, or treatment. Always seek the advice of your physician, therapist, or other qualified health provider with any questions you may have regarding a medical or mental health condition.

No Provider-Patient Relationship:

Your use of this Site, including submitting inquiries through our contact forms or communicating with us via email, does not create a doctor-patient, therapist-client, or other professional relationship between you and ElderWell. Such a relationship is only established after a formal intake process, signed consent forms, and initial clinical evaluation through our secure client portal.

3. No Guarantees (Results Disclaimer)

Any testimonials, case studies, or examples of services provided on the Site are not intended to represent or guarantee that current or future clients will achieve the same or similar results. Every individual's medical and psychological situation is unique, and outcomes vary based on numerous factors.

4. Emergency Situations

Do not use this Site for medical emergencies. If you think you may have a medical or psychiatric emergency, call 911, go to the nearest emergency room, or call the National Suicide Prevention Lifeline at 988 immediately.

5. Geographic Restrictions

The owner of the Site is based in the State of California in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

6. Use of the Site

You agree to use the Site only for lawful purposes. You are prohibited from:

  • Violating any applicable local, state, national, or international laws.
  • Attempting to interfere with the proper functioning of the Site, including hacking, distributing viruses, or bypassing security measures.
  • Reproducing, duplicating, copying, or reselling any part of the Site without express written permission from us.

7. Intellectual Property

The Site's custom design, codebase, architecture, and structural layouts are the exclusive intellectual property of Predictive Edge Consulting LLC and are protected by United States and international copyright laws. ElderWell retains exclusive ownership of all client-provided content, including text, copy, brand names, and logos. Neither the codebase nor the content may be reproduced, duplicated, copied, or resold without express written permission from their respective owners.

8. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information on the Site is inaccurate at any time without prior notice.

9. Modifications to the Service

We reserve the right at any time to modify, suspend, or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice. You agree that ElderWell shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.

10. Links to Third-Party Websites

Our Site may contain links to third-party web sites or services that are not owned or controlled by ElderWell (e.g., Thrizer, Superbills, ClientSecure). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall ElderWell, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Site.

12. Indemnification

You agree to defend, indemnify, and hold harmless ElderWell and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Site, or b) a breach of these Terms.

13. Dispute Resolution, Binding Arbitration, and Class Action Waiver

Please read this section carefully. It affects your legal rights.
Any dispute or claim relating in any way to your use of the Site will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. You and ElderWell agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial.

14. Severability and Entire Agreement

These Terms constitute the entire agreement between us regarding our Site. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

15. Accessibility Statement

ElderWell is committed to making our website accessible and user-friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any feature or functionality that you believe is not fully accessible to people with disabilities, please email us with "Disabled Access" in the subject line and provide a description of the specific feature you feel is not fully accessible.

16. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

17. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.

18. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@elderwellcare.com
Address: 8880 Rio San Diego Dr, Ste 800, San Diego, CA